top of page

Antbot Automation

Augment customer support and engagement facilities through the integration of automation and Generative Artificial Intelligence (GenAI), empowering management to execute data-driven decisions promptly.

Tự động hóa Antbot

Facilitate interaction across multiple touchpoints

Automate customer interactions on conversational platforms including Messenger, Zalo OA, WhatsApp, and others, seamlessly transitioning between human and bot responses.

Hỗ trợ đa điểm chạm

Revolutionize the customer support strategy at its core

With the efficiency facilitated by AntBot

​Optimize
time

Tối ưu thời gian

Supporting customers 24/7

Đồng hành cùng khách hàng 247

Maximize investment efficiency

Tối đa hiệu quả đầu tư

Automatically engaging customers

Gắn kết khách hàng tự động

Enhance upselling capabilities

Tăng khả năng bán thêm

Encourage interaction

Thúc đẩy sự tương tác

Gain customer insights via surveys

Rapidly capture customer experiences and understand their needs and desires through dynamically designed surveys.

Thấu hiểu khách hàng qua khảo sát
Kết nối dữ liệu với AntCRM

Integrate data with AntCRM to oversee customer experience management

Segment customers for analysis to foster a nuanced understanding and provide attentive care

Personalize interactions

Have natural and engaging conversations with each customer via Antbot, configured to comprehend various customer inputs.

Cá nhân hóa tương tác

Automated processes

Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.

Tự động hóa quy trình

Automated processes

Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.

Flow Studio

Natural texting language

Integrate automation, Natural Language Understanding (NLU), and Large Language Models (LLM) continuously to enhance comprehension and interaction

Cutting-edge AI algorithms decode customer intent, providing contextually precise and relevant responses

Ngôn ngữ nhắn tin tự nhiên

RAG model

Enable staff to provide instant support to customers with access to order information, tickets, conversations, and more.

Mô hình RAG

Centralize control and optimize upselling opportunities through cross-platform integration.

Aids centralized management and boosts distributed upselling.

Tích hợp dữ liệu đa nền tảng

Register to explore the offerings of AntBuddy

bottom of page