Customer Care
Increase revenue
for business

Why should choose BeeIQ Data Platform

Customer 360 – Multiple contact points for 1 single customer
Increase converstion rate & revenue
Spend time with your customers, not with your software
Built-in Call Center
Reliability and automation

BeeIQ Data Platform

  • Customer's Information Management

    Organize and query information

    Classify and identify customers

    Information security

    Flexible in import-export data, detailed statistics report

  • Call center

    Make calls directly from web system of BeeIQ data platform

    Or call from a phone number linked to IP Phone

    Link to AntBuddy Account to make phone calls

    Popup customer's information for inbound and outbound calls

  • CRM, ERP & POS

    Integrate AntBuddy account to receive calls on web

    Identify customers when there are coming calls

    Display transaction history from customers

    Add note, support customers when conversing

  • Transaction Management

    Transactions help you manage history and follow status of every contract, help you make right decisions to enhance employee's performance as well as to have effective business planning and customer care strategies.

  • Manage telesales campaign

    Set up and manage based on every campaign

    Flexible on searching and adding customers

    Allocating staffs in charge

    Set up survey forms, statistic report for each campaign

    Quick dial by press one button only

  • SMS Marketing

    Set up Brand Name SMS, Advertising SMS

    Create campaign to send SMS by traditional method and automatically schedule

    Report quantity of sending sms by daily, weekly, quaterly...

  • Email Marketing

    Create Email Marketing campaigns

    Set up schedule to send mass emails to customers

    Tracking satistic interaction rate of customers

  • Ticket System

    Ticket System Management help your employee support customers quickly and efficiently

    Create Ticket automatically from vary chanels as Email, Facebook, Kite Chat...

  • Task Management

    This feature reminds your employee make schedule on working, manage tasks by every staff

  • Report and Analytics

    Help your business evaluate results of every staff, every department or entire your business by every period.

  • Facebook, Zalo Integration

    Automatically save customer's information to BeeIQ CRM when they comment or send message

    Chat/comment with Facebook users from BeeIQ

    Integrate many Facebook Fanpage accounts to CRM system

Professional solution from BeeIQ Data platform

Build customer database

Build customer database from multiple channels:

  • Website
  • Facebook, Zalo
  • Lead Ads
  • Call center, SMS
  • Import from your available data

Loyalty customer program

  • Collecting points from SMS, Call Center, website member, Mobile App, Agents, etc
  • Lucky roll, take gifts
  • Create marketing campaign, selling based on your loyalty customer database

Business process for tourism industry

  • Multi-channel selling solution for travel agency, hotel OTA, ticket agency, transportation
  • Design single tours, group tours and sync multi-channel to Website, Facebook, Zalo, Lazada, Adayroi, local & international OTA
  • Proposal, report, accounting and commission
  • Synchronize with inventories in travel domain, air ticket, hotels, restaurants, cars
  • Provide full APIs to integrate, Mobile Apps

BeeIQ Data Platform is always accompany with your business

Get it now