Introduction

AntBuddy provides Cloud Call Center which can be easily expanded and integrated. With AntBuddy, you do not have to worry about costly infrastructure, server installment or other physical equipment. All you need is YeaLink IP Phone or even your current analog phone connected to an IP Gateway or you can just use AntBuddy Application on iOS or Android and you can enjoy all features of a professional call center.

AntBuddy Cloud Call Center can connect different customer support solutions (Viber, Skype, Web Call, Facebook, Web Chat, SMS, Email,...) and integrate into only one solution when communicating with customer. In addition, AntBuddy PBX is also build as an internal call center so that you and your team can communicate for free.

Features of AntBuddy Cloud Call Center

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Not require big investment
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Lower cost
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Free internal communication
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Real time report
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Call recording for better management
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Custom IVR
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AntBuddy App workable on iOS and Android
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Work anywhere
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Display customer phone number

Workable on multi devices



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Effective management with real time report, statistic

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Receive and make calls from IP Phone (Yealink, Grandstream, Cisco,...)

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Created with Sketch. Display customer phone number on phone screen

Created with Sketch. Display missed call and call history

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Receive and make calls for AntBuddy Application on mobile phone, increase productivity with high mobility

Created with Sketch. Receive and make multi calls (up to 20 calls) at the same time

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