AntBuddy provides Cloud Call Center which can be easily expanded and integrated. With AntBuddy, you do not have to worry about costly infrastructure, server installment or other physical equipment. All you need is YeaLink IP Phone or even your current analog phone connected to an IP Gateway or you can just use AntBuddy Application on iOS or Android and you can enjoy all features of a professional call center.
AntBuddy Cloud Call Center can connect different customer support solutions (Viber, Skype, Web Call, Facebook, Web Chat, SMS, Email,...) and integrate into only one solution when communicating with customer. In addition, AntBuddy PBX is also build as an internal call center so that you and your team can communicate for free.
Available integrated channels
Features of AntBuddy Cloud Call Center
Workable on multi devices
Number of inbound/outbound calls/missed calls
Listen, download all call records
Best HD audio quality
Display customer phone number on phone screen
Display missed call and call history
No need for private phone line
Receive and make multi calls (up to 20 calls) at the same time