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CUSTOMER DATA INTEGRATION

Enhancing customer service excellence by seamlessly integrating data across multiple platforms using the Ring API suite to optimize interactions at every touchpoint.

Tích hợp dữ liệu khách hàng

Unify data sources

Facilitates integration with various platforms for data synchronization and interaction, constructing comprehensive customer profiles

Web
WEB
Enables seamless capture of customer data from e-commerce websites, enhancing marketing insights and personalized customer experiences
ERP
ERP
Facilitates the synchronization of order details, product quantities, and merchandise data from ERP systems
Mobile App
MOBILE APP
Enables comprehensive data capture from customer applications on diverse platforms like iOS and Android, optimizing app performance and enhancing user experience
POS
POS
Enables the synchronization of orders across Point of Sale (POS) systems for more efficient order tracking
CDP
CDP
Enables bidirectional synchronization of customer details and data with existing Customer Data Platform (CDP) systems
Khác
Others
Streamlines operational efficiency by seamlessly integrating customer management tasks across diverse platforms, enhancing productivity and decision-making.

Craft a smooth and uninterrupted customer journey

Delivering detailed customer insights during multi-channel consultations, with customer data synchronized from ERP systems, CDP, and additional platforms

Provide data for personalized support

Helps consultants quickly understand customer needs and automates service tickets, orders, and more for streamlined support.

Cung cấp thông tin để cá nhân hóa chăm sóc
Tạo trải nghiệm khách hàng liền mạch

Robust and varied reporting infrastructure

Tracks order status, sales opportunities, and metrics for real-time employee performance management.

Hệ thống báo cáo mạnh mẽ và đa dạng

Through a single straightforward query action

Able to gather all essential details regarding customers and business activities

Truy vấn

Security and Management Features

A variety of security measures in place to guarantee the system's efficient functioning

Kiểm soát request

Control request

Efficiently managing request volume within designated timeframes and implementing prioritization or delays safeguards against system overload, ensuring sustained operational effectiveness.

Kiểm soát rate limit

Control rate limit

The data integration system empowers users to set limits on request frequency, preventing excessive API calls.

Hỗ trợ nhận thực OAuth (2.0)

OAuth (2.0) authentication support

OAuth (2.0) enables single sign-on with Google or Microsoft for streamlined data access.

Rapid performance and optimization

Efficiently manage data integration and functionalities from various sources, while optimizing data transmission and reception to ensure high performance

Quản lý tích hợp dữ liệu và chức năng

Flexible and rapid deployment

Easily configure RING APIs through a user-friendly interface, and manage seamless updates via CI/CD processes

Cấu hình API RINGS

Enable simultaneous use of multiple care systems through the AntBuddy SDK

Connect with customers on social media platforms, e-commerce sites, SMS, email, and more to facilitate post-sale care, upselling, and cross-selling.

Hỗ trợ tương tác đa kênh

Register to explore the offerings of AntBuddy

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